FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
We offer worldwide shipping services. Delivery charges, if applicable, will be included during the checkout process. Our shipping network extends to both domestic and international destinations, ensuring your order reaches you directly. Any associated shipping fees will be automatically computed and added into your final purchase total.
How long does shipment take?
The delivery time for your order varies based on your location and chosen shipping method. Orders are usually processed within 1-3 business days, and international shipping typically takes about 3-21 days. You'll receive a confirmation email with all the delivery details.
Do you offer order tracking?
Yes, all orders are tracked. After your order is shipped, you'll receive a confirmation email containing a tracking number. You can use this number to track your shipment's progress on our shipment partner website.
Can I return my order?
Your satisfaction with your purchase is our top priority. If you're not completely happy with your order for any reason, we gladly accept returns. For detailed instructions on how to initiate a return or exchange, please refer to our Return and Exchange Policies.
Orders
Below are some of are common questions about orders
Can the order be cancelled after it has been placed?
We aim to process all orders promptly. If you wish to cancel your order, please reach out to our customer support team as soon as you can. While we will do our best to assist you, cancellation may not be possible if the order has already been processed or shipped.
What is your refund policy?
Your satisfaction with your purchase is our top priority. If you're not completely happy with your order for any reason, we gladly accept returns. For detailed instructions on how to initiate a return or exchange, please refer to our Return and Exchange Policies.
Products
Below are some common questions about our products
Do you offer wholesale?
Yes, we offer wholesale options for local businesses interested in buying our products in larger quantities.
We appreciate partnerships with retailers, distributors, and other businesses looking to stock our items. For details on wholesale pricing, minimum order quantities, and other specifics, please fill out the form below to inquire about wholesale opportunities, and our team will be happy to provide you with the necessary information.
We look forward to the opportunity to collaborate and grow our partnership.
Do you make customized designs?
Yes we do!
Product Modifications: If you love one of our current designs but need a different size, color, or minor modifications, we can make those adjustments to ensure it fits your requirements perfectly.
Product Development for Businesses: We provide complete product development for businesses and organizations. Whether you're looking for branded merchandise, promotional items, or custom products, our team is here to help you realize your vision. Please fill out the form below to discuss your customization needs. We look forward to collaborating with you!